If you are not 100 percent satisfied with your coach, results, or customer service, we'll refund your money. No questions asked. Terms and conditions: The only condition that we have is that once your coaching term has concluded you wave all rights to come back and ask for a refund. Once your contract is terminated the money back guarantee is voided. If you have any questions please email our policy advisor: Jessica@jmillercoaching.com. Thank you.